Cost Estimates
Billing Questions
- How do I request an itemized bill?
- What should I do if I receive an unexpected bill for a service I did not know was out-of-network?
- I didn’t visit a hospital. Why is there a hospital listed on my bill?
- Why did I receive more than one bill for a single visit?
- Can you help me understand my bill?
- How can I find out how much a service or procedure may cost?
Paying a Bill
- Why don’t I see my bill online?
- How do I pay a bill for someone else, such as my child or parent?
- How can I tell if my payment was received?
- How do I change or edit a payment plan?
- How do I create a payment plan?
- Can I pay a bill without creating a ZenHealth online account?
Financial Assistance
- I was approved for the Financial Assistance Program in the past, but I need more medical care. What should I do?
- What happens if my financial assistance application is denied?
- I have completed an application. Now what?
- What charges are not covered by the Financial Assistance Program?
- If I apply for financial assistance, is this information made public?
- OK, I meet the income requirements. What else does ZenHealth look at when reviewing my request for financial assistance?
