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Alberto Rodriguez
  1. You may not see your bill(s) in your online account if we are still working with your insurance company to finalize your claim. It could take up to a few months to go through the claims process and determine how much you may owe. A bill is not issued and will not appear online until the process is complete.
  2. Another reason you may not be seeing your bill(s) online is because you have not yet verified your ZenHealth online account. You must go through the verification process so we can be sure you are who you say you are, and to match your online account with your records in our system.

Not sure if you completed the verification process? Learn more about verification.

If you have verified your account, some bills may still not appear online because they are from providers who are not yet in our payment system. This includes ambulance services, labs, Urgent Care, and ZenHealth Medical Center. However, you can still pay these bills online here.

If you have questions about any bills not shown in your account, give us a call at (888) 123-4567.

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FAQs

How can I track my order?

To track special orders purchased at a store or ordered on online, enter your order number into our Order Tracker. Your order number is located in the upper right-hand corner of your special order contract or order confirmation email. It consists of 4 letters followed by 4 to 8 numbers; you must enter the entire order number, including the 4 letters.

What's your return policy?

Simply take your purchase back to any Store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.

How can I get details about my local store?

Click the Store Finder link at the top of the page.

Once you have reached the store finder page, enter your zip code in the Find A Store search box and press enter.

The listing of stores within 50 miles of your searched zip code will display on the left side of the screen.

Each listing will include the store address, phone number, hours and offered services, as well as links to get directions to the store, current local ads, and store layouts.

Can I use a Gift Card to purchase my online order?

Yes. Gift Cards may be used to make purchases online.

My package was delivery during during delivery. What should I do?

When you pick up your order, or when it is delivered (through Deliver from Store or Ship to Home), you should immediately inspect your order. Carefully inspect the packaging as well as the contents of the package. It is normal for the package to show some wear; however, if damage did occur to the product, please contact the store where your order was picked up or made the delivery, or contact Customer Care immediately by calling at 555-827-1234. Please have your order number available when you call.

How do I use coupon codes?

Steps for redeeming a Promotion or Coupon Code: Within the cart, enter the code exactly as it appears, in the box titled "Promotion or Coupon Code" at the bottom left of the screen. Codes are case sensitive. Click "Apply." If your discount qualifies, it will be displayed in the cart or in the payment summary. Only one Promotional Discount code per order will be accepted.

What's your Warranty policy?

Many of the items that are sold on www.homepage.com come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.

Who do I contact if I have questions or want to return my purchase?

Please contact Customer Care here or visit your local store for a return. You can find your local store here. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please click here.

Your Support Tickets

TICKET ID SUBJECT STATUS

Your Invoices

Your Invoices
Order Number
#A915AFLE4
Date

Dec 5th, 2022

Total

$1,899.54

Shipped To

Late M. Night

View Order
Shipped

Est. delivery between Nov 5 – Nov 9th, 2022

Track Shipment
Invoice #12345
  • Due Date: 06/08/2023
$967.00
View Invoice Start Dispute
Invoice #24356
  • Due Date: 06/24/2023
$8,919.49
View Invoice Start Dispute
Invoice #52436
  • Due Date: 06/25/2023
$1,099.00
View Invoice Start Dispute
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