You can appeal the decision by writing to us and submitting any additional information and/or documents that you would like for us to review.
If you have additional questions or do not wish to appeal the decision, please call us at (888) 123-4567 to discuss options that may be available to you.
To track special orders purchased at a store or ordered on online, enter your order number into our Order Tracker. Your order number is located in the upper right-hand corner of your special order contract or order confirmation email. It consists of 4 letters followed by 4 to 8 numbers; you must enter the entire order number, including the 4 letters.
Simply take your purchase back to any Store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.
Click the Store Finder link at the top of the page.
Once you have reached the store finder page, enter your zip code in the Find A Store search box and press enter.
The listing of stores within 50 miles of your searched zip code will display on the left side of the screen.
Each listing will include the store address, phone number, hours and offered services, as well as links to get directions to the store, current local ads, and store layouts.
Yes. Gift Cards may be used to make purchases online.
When you pick up your order, or when it is delivered (through Deliver from Store or Ship to Home), you should immediately inspect your order. Carefully inspect the packaging as well as the contents of the package. It is normal for the package to show some wear; however, if damage did occur to the product, please contact the store where your order was picked up or made the delivery, or contact Customer Care immediately by calling at 555-827-1234. Please have your order number available when you call.
Steps for redeeming a Promotion or Coupon Code: Within the cart, enter the code exactly as it appears, in the box titled "Promotion or Coupon Code" at the bottom left of the screen. Codes are case sensitive. Click "Apply." If your discount qualifies, it will be displayed in the cart or in the payment summary. Only one Promotional Discount code per order will be accepted.
Many of the items that are sold on www.homepage.com come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.
Please contact Customer Care here or visit your local store for a return. You can find your local store here. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please click here.
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