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Financial Assistance

  1. Healthcare Demo
  2. Billing
  3. Financial Assistance
  • I was approved for the Financial Assistance Program in the past, but I need more medical care. What should I do?
  • What happens if my financial assistance application is denied?
  • I have completed an application. Now what?
  • What charges are not covered by the Financial Assistance Program?
  • If I apply for financial assistance, is this information made public?
  • OK, I meet the income requirements. What else does ZenHealth look at when reviewing my request for financial assistance?
  • Can you tell me more about the household income requirements?
  • What documentation should I submit with my Financial Assistance Application?
  • How can I apply for the Financial Assistance Program?
  • I received a bill from ZenHealth, but I am uninsured or underinsured and can’t afford to pay it. How can ZenHealth help me?

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FAQs

How can I track my order?

To track special orders purchased at a store or ordered on online, enter your order number into our Order Tracker. Your order number is located in the upper right-hand corner of your special order contract or order confirmation email. It consists of 4 letters followed by 4 to 8 numbers; you must enter the entire order number, including the 4 letters.

What's your return policy?

Simply take your purchase back to any Store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.

How can I get details about my local store?

Click the Store Finder link at the top of the page.

Once you have reached the store finder page, enter your zip code in the Find A Store search box and press enter.

The listing of stores within 50 miles of your searched zip code will display on the left side of the screen.

Each listing will include the store address, phone number, hours and offered services, as well as links to get directions to the store, current local ads, and store layouts.

Can I use a Gift Card to purchase my online order?

Yes. Gift Cards may be used to make purchases online.

My package was delivery during during delivery. What should I do?

When you pick up your order, or when it is delivered (through Deliver from Store or Ship to Home), you should immediately inspect your order. Carefully inspect the packaging as well as the contents of the package. It is normal for the package to show some wear; however, if damage did occur to the product, please contact the store where your order was picked up or made the delivery, or contact Customer Care immediately by calling at 555-827-1234. Please have your order number available when you call.

How do I use coupon codes?

Steps for redeeming a Promotion or Coupon Code: Within the cart, enter the code exactly as it appears, in the box titled "Promotion or Coupon Code" at the bottom left of the screen. Codes are case sensitive. Click "Apply." If your discount qualifies, it will be displayed in the cart or in the payment summary. Only one Promotional Discount code per order will be accepted.

What's your Warranty policy?

Many of the items that are sold on www.homepage.com come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.

Who do I contact if I have questions or want to return my purchase?

Please contact Customer Care here or visit your local store for a return. You can find your local store here. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please click here.

Your Support Tickets

TICKET ID SUBJECT STATUS

Your Invoices

Your Invoices
Order Number
#A915AFLE4
Date

Dec 5th, 2022

Total

$1,899.54

Shipped To

Late M. Night

View Order
Shipped

Est. delivery between Nov 5 – Nov 9th, 2022

Track Shipment
Invoice #12345
  • Due Date: 06/08/2023
$967.00
View Invoice Start Dispute
Invoice #24356
  • Due Date: 06/24/2023
$8,919.49
View Invoice Start Dispute
Invoice #52436
  • Due Date: 06/25/2023
$1,099.00
View Invoice Start Dispute
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