Alberto Rodriguez
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Recent activity by Alberto Rodriguez-
What is a copay?
A copay (short for copayment) is a fixed dollar amount that you pay every time you receive medical care. For example, if you have a $20 copay, you will need to pay $20 to the provider’s office when...
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I was injured at work, but I’d rather not file workers’ compensation. Will my own insurance plan cover the cost of my care?
No. Under the law, if you were injured at work, the only insurer we can bill for your care is the one who provides your company’s workers’ compensation coverage. When you’re injured at work, you ar...
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I have insurance, so why am I getting a bill?
Even when you have insurance, you may be responsible to pay for some of the costs for your medical care. Your insurance plan is a cost-sharing agreement between you and your insurance company. Gene...
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How can I find out if a doctor or facility accepts my insurance?
You can use the Find a doctor search to see if a doctor or provider accepts your insurance. To see if a specific facility or location accepts your insurance, you can use this search tool. We also r...
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I was approved for the Financial Assistance Program in the past, but I need more medical care. What should I do?
If you need more medical care, please contact the Financial Assistance Unit at (800) 123-4567 so that your prior application can be re-evaluated. It may be necessary for you to provide more up-to-...
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What happens if my financial assistance application is denied?
You can appeal the decision by writing to us and submitting any additional information and/or documents that you would like for us to review. If you have additional questions or do not wish to app...
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I have completed an application. Now what?
First, make sure that you attach all requested documentation to your application. If we do not receive all of your documentation, we cannot process your request. Please mail your completed applicat...
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What charges are not covered by the Financial Assistance Program?
Only services that your doctor thinks are medically necessary will be considered for the Financial Assistance Program. Prescriptions and personal items (e.g. telephone, private room differential, ...
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If I apply for financial assistance, is this information made public?
No. All information in your application is kept confidential.
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OK, I meet the income requirements. What else does ZenHealth look at when reviewing my request for financial assistance?
We look to see if you live within the ZenHealth service area, and sometimes we will ask you questions about your financial assets.
