Alberto Rodriguez
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Recent activity by Alberto Rodriguez-
Can you tell me more about the household income requirements?
To be eligible for the ZenHealth Financial Assistance Program, you must live in a household with an annual income under 500 percent of the Federal Poverty Level. You can call us, toll-free, at (800...
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What documentation should I submit with my Financial Assistance Application?
To apply for financial aid, you must provide proof of your current household income and household size. In some instances, you may be asked to provide your recent bank statements of general savings.
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How can I apply for the Financial Assistance Program?
To apply for Financial Assistance please call us at (800) 123-4567 or visit the Financial Assistance Program page to apply online. Applications are available in multiple languages. You have 90 days...
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I received a bill from ZenHealth, but I am uninsured or underinsured and can’t afford to pay it. How can ZenHealth help me?
ZenHealth offers personalized financial options like payment plans for qualifying bills. We also have a financial assistance program for eligible patients, which provides reduced fees for uninsured...
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How do I request an itemized bill?
You can request an itemized bill for most facilities online here, or by calling (888) 123-4567 and using the automated self-service system. You’ll need your account number, which can be found on yo...
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What should I do if I receive an unexpected bill for a service I did not know was out-of-network?
If you receive an unexpected bill, which could be what’s referred to as a "surprise bill," for a service from a provider or facility that you did not know is not covered by your insurance plan, you...
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I didn’t visit a hospital. Why is there a hospital listed on my bill?
Sometimes the place where you received care—such as a doctor’s office or lab—may be affiliated with a ZenHealth hospital, and you may not realize it. The name of the affiliated hospital will appear...
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Why did I receive more than one bill for a single visit?
There are many reasons why you may receive more than one bill for a single visit. During a single visit to a ZenHealth facility, you may receive care from multiple providers, or receive more than o...
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Can you help me understand my bill?
All bills may not look exactly the same, but most bills from ZenHealth providers and facilities will include the following information: Statement date: The date the bill was printed by the provider...
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How can I find out how much a service or procedure may cost?
You can use our online expense calculator to get an idea of how much a procedure or service may cost. This estimate will show how much your insurance may cover and how much you may have to pay out-...
