Alberto Rodriguez
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Recent activity by Alberto Rodriguez-
Why don’t I see my bill online?
You may not see your bill(s) in your online account if we are still working with your insurance company to finalize your claim. It could take up to a few months to go through the claims process an...
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How do I pay a bill for someone else, such as my child or parent?
The easiest and quickest way to pay a bill is online. To pay a bill for someone else online, in addition to the account or invoice number, you may also need to enter some additional information suc...
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How can I tell if my payment was received?
Keep in mind, it could take approximately three to five days for your payment to be reflected on your account. If you mailed in your payment, contact us online or call (888) 123-4567 and we’ll let ...
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How do I change or edit a payment plan?
If you need to edit or make changes to an existing payment plan, our financial health advisors can help. Please call (888) 123-4567.
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How do I create a payment plan?
A payment plan can be created to have payment(s) applied directly to a debit/credit card of choice each month, and may include outstanding balances for multiple bills and/or ZenHealth facil...
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Can I pay a bill without creating a ZenHealth online account?
While you can pay your bill without creating a ZenHealth account, you won’t have access to additional billing features like paying multiple bills at once, saving payment methods, viewing payment hi...
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What are my payment options?
There are a few ways to pay your bill outlined below. We also offer convenient options like payment plans for qualifying bills. How can I pay a bill? Online: Paying online or via the ZenHealth a...
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What if I have questions or don’t understand a cost estimate?
Our advisors can help to provide the most accurate information available about estimated costs for services provided at the majority of ZenHealth hospitals and/or physician practices and financial ...
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What if I’m unsure about which specific type of service or procedure to select from the self-service estimate tool?
If you’ve confirmed the details of the care you’re expecting to receive, and still have questions regarding which specific type of service or procedure to select from the self-service estimate tool...
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How can I find out how much a service or procedure may cost?
You can also call our cost estimator line at (1-800) 123-4567. If you know the specific provider who will be performing a procedure, we suggest contacting the office directly for a more precise est...