Telehealth

Getting Started

Are there resources to assist me through the telehealth process?

Troubleshooting a problem

I have checked in to the virtual waiting room, but the provider did not join.
What should I do if my visit is starting in a few minutes, but I cannot start my telehealth session?
I have tested my connection and cannot get it to work for my telehealth visit. What do I do?

FAQs

How can I track my order?

To track special orders purchased at a store or ordered on online, enter your order number into our Order Tracker. Your order number is located in the upper right-hand corner of your special order contract or order confirmation email. It consists of 4 letters followed by 4 to 8 numbers; you must enter the entire order number, including the 4 letters.

What's your return policy?

Simply take your purchase back to any Store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.

How can I get details about my local store?

Click the Store Finder link at the top of the page.

Once you have reached the store finder page, enter your zip code in the Find A Store search box and press enter.

The listing of stores within 50 miles of your searched zip code will display on the left side of the screen.

Each listing will include the store address, phone number, hours and offered services, as well as links to get directions to the store, current local ads, and store layouts.

Can I use a Gift Card to purchase my online order?

Yes. Gift Cards may be used to make purchases online.

My package was delivery during during delivery. What should I do?

When you pick up your order, or when it is delivered (through Deliver from Store or Ship to Home), you should immediately inspect your order. Carefully inspect the packaging as well as the contents of the package. It is normal for the package to show some wear; however, if damage did occur to the product, please contact the store where your order was picked up or made the delivery, or contact Customer Care immediately by calling at 555-827-1234. Please have your order number available when you call.

How do I use coupon codes?

Steps for redeeming a Promotion or Coupon Code: Within the cart, enter the code exactly as it appears, in the box titled "Promotion or Coupon Code" at the bottom left of the screen. Codes are case sensitive. Click "Apply." If your discount qualifies, it will be displayed in the cart or in the payment summary. Only one Promotional Discount code per order will be accepted.

What's your Warranty policy?

Many of the items that are sold on www.homepage.com come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.

Who do I contact if I have questions or want to return my purchase?

Please contact Customer Care here or visit your local store for a return. You can find your local store here. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please click here.

Your Invoices

Order Number

#A915AFLE4

Date

Dec 5th, 2022

Total

$1,899.54

Shipped To

Late M. Night

View Order

Shipped

Est. delivery between Nov 5 – Nov 9th, 2022

Track Shipment

Invoice #12345

Due Date: 06/08/2023

$967.00

View Invoice Start Dispute

Invoice #24356

Due Date: 06/24/2023

$8,919.49

View Invoice Start Dispute

Invoice #52436

Due Date: 06/25/2023

$1,099.00

View Invoice Start Dispute

Booking/Scheduling

General Telehealth

Getting Started

Preparing for an Appointment

Telehealth Billing

Troubleshooting a problem

FAQs

How can I track my order?

What's your return policy?

How can I get details about my local store?

Can I use a Gift Card to purchase my online order?

My package was delivery during during delivery. What should I do?

How do I use coupon codes?

What's your Warranty policy?

Who do I contact if I have questions or want to return my purchase?

Your Support Tickets

Your Invoices

Your Invoices

Order Number

Date

Total

Shipped To

Shipped

Invoice #12345

$967.00

Invoice #24356

$8,919.49

Invoice #52436

$1,099.00

We are here to help. Get in touch!