Alberto Rodriguez
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Recent activity by Alberto Rodriguez-
Why should I create an account?
Creating an account makes it possible for you to view your payment history and to pay your bills without having to have your bill on hand. If you are an existing ZenHealth patient you can link your...
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Why do you want to know what I prefer to be called?
We know that the information in legal documents like your driver’s license or passport may not be the same as what you prefer to be called in your day-to-day conversations. By sharing these prefere...
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What if I don’t receive a confirmation email to verify my email address?
We are sorry we are having trouble confirming your email address. The most likely cause is that our email is ending up in your spam folder. In order to resolve this, check your spam or junk folder ...
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How old do I have to be to create an account?
You must be 18 years old or older, though we are considering support for younger patients in the future.
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Does a verification impact my credit score or credit history or credit report?
No. A verification does not impact your credit score, credit history or credit report.
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Does ZenHealth store, share or use any of the information contained in my credit report?
No. ZenHealth does not store, share or use any of the information contained in your credit report.
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Does ZenHealth perform a credit check to verify my identity?
No. ZenHealth doesn’t perform a credit check to verify your identity.
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What should I do if I receive an unexpected bill for a service I did not know was out-of-network?
If you receive an unexpected bill, which could be what’s referred to as a "surprise bill," for a service from a provider or facility that you did not know is not covered by your insurance plan, you...
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What is coinsurance?
Coinsurance is another way you may be required to share costs with your insurance provider. With coinsurance, instead of paying a fixed amount each time you receive medical care, you may be require...
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What is a deductible?
A deductible is a fixed dollar amount that you need to pay within a defined period of time (such as one calendar or plan year) before your insurer will start to cover some of the costs for covered ...