Alberto Rodriguez
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Recent activity by Alberto Rodriguez-
What if I don’t receive a confirmation email to verify my email address?
We are sorry we are having trouble confirming your email address. The most likely cause is that our email is ending up in your spam folder. In order to resolve this, check your spam or junk folder ...
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How old do I have to be to create an account?
You must be 18 years old or older, though we are considering support for younger patients in the future.
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Does a verification impact my credit score or credit history or credit report?
No. A verification does not impact your credit score, credit history or credit report.
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Does ZenHealth store, share or use any of the information contained in my credit report?
No. ZenHealth does not store, share or use any of the information contained in your credit report.
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Does ZenHealth perform a credit check to verify my identity?
No. ZenHealth doesn’t perform a credit check to verify your identity.
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What should I do if I receive an unexpected bill for a service I did not know was out-of-network?
If you receive an unexpected bill, which could be what’s referred to as a "surprise bill," for a service from a provider or facility that you did not know is not covered by your insurance plan, you...
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What is coinsurance?
Coinsurance is another way you may be required to share costs with your insurance provider. With coinsurance, instead of paying a fixed amount each time you receive medical care, you may be require...
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What is a deductible?
A deductible is a fixed dollar amount that you need to pay within a defined period of time (such as one calendar or plan year) before your insurer will start to cover some of the costs for covered ...
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What is a copay?
A copay (short for copayment) is a fixed dollar amount that you pay every time you receive medical care. For example, if you have a $20 copay, you will need to pay $20 to the provider’s office when...
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I was injured at work, but I’d rather not file workers’ compensation. Will my own insurance plan cover the cost of my care?
No. Under the law, if you were injured at work, the only insurer we can bill for your care is the one who provides your company’s workers’ compensation coverage. When you’re injured at work, you ar...
